Terms &Conditions

Welcome to The Enchanted Aromas! These Terms and Conditions apply to all visitors and customers using our online store. By accessing or purchasing from our site, you agree to the terms outlined below.

1. General Information

This website is operated by The Enchanted Aroma. Throughout the site, "we", "us" and "our" refer to The Enchanted Aromas. By using our site or placing an order, you agree to be bound by these terms.

2. Product Descriptions

We make every effort to display our candles and other products as accurately as possible. However, due to the handmade nature of our items, slight variations in color or appearance may occur.

3. Pricing & Payment

All prices are listed in Canadian Dollars and are subject to change without notice. Payment is due at the time of purchase

and is processed securely via our websites payment system.

4. Order Processing & Shipping

Orders are typically processed within 2 Business days.
Shipping rates and delivery times are calculated at checkout based on your location.
Once shipped, you'll receive a tracking number via email.

5. Returns & Refunds

Please refer to our Refund Policy for detailed information about damaged or incorrect orders. Due to the nature of our products, we do not offer returns for used candles.

6. Product Safety

Use candles with care. Never leave a burning candle unattended. Keep out of reach of children and pets. Follow burning instructions provided on the product label.

7. Intellectual Property

All Images, product designs, logos and written content are the property of The Enchanted Aromas and may not be copied or reused without written permission.

8. Limitation of Liability

We are not liable for any injury, loss, or damage arising from the use or misuse of our products. Use all candles responsibly and as directed.

9. Privacy Policy

Your privacy is important to us. Please read our Privacy Policy to understand how your data is collected, stored, and used on our store.

10. Changes to Terms

We may update these Terms and Conditions at any time. Please check this page periodically for changes.